Roadmap › 579859

Microsoft Teams: Real-time queue metrics in the Queues app on Mobile

In development Microsoft Teams AndroidiOS
General availability
2026-12
Preview
—
Added
11 Nov 2026
Last modified
11 Nov 2026 00:56 UTC
First archived
11 Nov 2026
Release rings
General Availability
Clouds
Worldwide (Standard Multi-Tenant)

Description

<p>Calling representative and Supervisor leads can view real-time call queue metrics directly from the Queues app on Mobile, giving them greater visibility into current queue activity and performance while on the go. Users can quickly understand the state of their queues, monitor key operational metrics, and make more informed decisions about their availability and queue participation without needing to switch to desktop.</p>

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