<p>Calling reps and supervisor leads can access intelligent call recap for call queue calls directly from the Queues app on Mobile. After a call, users can quickly catch up on the conversation with AI-generated notes, key discussion points, and recommended follow-up tasks, helping reduce the time spent reviewing calls and making it easier to move customer conversations forward while on the go.</p>
Roadmap › 578871
Microsoft Teams: Intelligent call recap for call queue calls on Mobile
- General availability
- 2026-12
- Preview
- —
- Added
- 03 Nov 2026
- Last modified
- 03 Nov 2026 00:14 UTC
- First archived
- 03 Nov 2026
- Release rings
- General Availability
- Clouds
- Worldwide (Standard Multi-Tenant)
Description
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