Users may be unable to download meeting transcripts in docx format from Microsoft Teams

Title: Users may be unable to download meeting transcripts in docx format from Microsoft Teams User impact: Users may have been unable to download meeting transcripts in docx format from Microsoft Teams. More info: As a way to circumvent impact users could have downloaded the meeting transcript in VTT format. Final status: We were alerted to an issue where users may have been unable to download meeting transcripts in docx format from Microsoft Teams. We identified a recent deployment that had reliability issues, which led to impact. We reverted this deployment and confirmed through service health telemetry that impact is remediated. Scope of impact: Any user attempting to download a meeting transcript in docx format in Microsoft Teams may have been impacted. Start time: Monday, November 2, 2026, at 12:42 PM UTC End time: Tuesday, November 3, 2026, at 9:04 PM UTC Root cause: A recent deployment contained reliability issues, which led to impact. Next steps: - We're reviewing the reliability issues within the affected deployment to better understand the circumstances that led to impact and identify opportunities to prevent similar issues from recurring. This is the final update for the event.

Title: Users may be unable to download meeting transcripts in docx format from Microsoft Teams User impact: Users may have been unable to download meeting transcripts in docx format from Microsoft Teams. Current status: We've investigated a problem in which users may have been unable to download meeting transcripts in docx format from Microsoft Teams and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.