Service issues › TM1504581
Users' Microsoft Teams contact cards may not fully display Out of office text
- Started
- 07 Oct 2026 01:15 UTC
- Resolved
- 10 Nov 2026 20:05 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
10 Nov 2026 20:15 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not have fully displayed Out of office text.
More info: Selecting “See more” may not have displayed the full Out of office message. Users could hover over the message and see the full text in a tool tip.
Final status: Following the deployment of our solution, our internal service telemetry has verified that contact cards are displaying the full expected Out of office text, and that the impact has been remediated.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may have been impacted.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
End time: Friday, November 6, 2026, at 11:30 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contained an invalid value, resulting in impact.
Next steps:
- We're further analyzing the offending service update to help us improve our pre-deployment testing and validation processes.
This is the final update for the event.
09 Nov 2026 21:34 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We've confirmed that our deployment has completed in the remaining impacted environments. We're performing final verification to confirm that the issue is fully remediated. Users who are still experiencing impact should restart their Teams app and ensure that they're running the latest version.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Tuesday, November 10, 2026, at 10:00 PM UTC
04 Nov 2026 20:18 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We've addressed the deployment blocker and our fix deployment to the remaining affected environments has resumed. We estimate that this deployment will complete and have resolved the remaining impact by our next scheduled communications update.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Monday, November 9, 2026, at 10:00 PM UTC
30 Oct 2026 20:08 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We're continuing to address the deployment blocker to allow our remediation deployment to resume and resolve the remaining impact. The majority of the impact has already been resolved, and we'll provide an updated resolution timeline once available.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Wednesday, November 4, 2026, at 9:00 PM UTC
27 Oct 2026 20:29 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We've isolated a deployment blocker that is delaying our mitigation deployment from completing. While a majority of the impact has already been resolved, we're addressing the blocker so our deployment can resume and so the impact for the subset of remaining users can be resolved.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Friday, October 30, 2026, at 9:00 PM UTC
23 Oct 2026 20:03 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We're continuing to monitor the deployment of our fix, which has completed deployment to a majority of affected users at this time. We'll aim to provide a timeline for the deployment to complete by our next scheduled communications update.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Start time: Wednesday, October 7, 2026, at 1:15 AM UTC
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Tuesday, October 27, 2026, at 9:00 PM UTC
19 Oct 2026 19:41 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: The deployment of our fix is continuing to progress as expected and we estimate that it'll reach completion by our next scheduled communications update. We'll continue to monitor as it progresses through the affected environments to ensure no adverse effects occur along the way. Additionally, as it progresses, users will experience relief from impact as the fix reaches them.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues.
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Friday, October 23, 2026, at 9:00 PM UTC
12 Oct 2026 22:42 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We've identified that a recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. We're deploying a fix to correct the value and remediate the impact. We'll provide a timeline for the completion of the deployment as one becomes available.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted.
Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact.
Next update by: Monday, October 19, 2026, at 9:00 PM UTC
12 Oct 2026 21:48 UTC · regular
Title: Users' Microsoft Teams contact cards may not fully display Out of office text
User impact: Users' Microsoft Teams contact cards may not fully display Out of office text.
More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We're reviewing the screenshots provided by a subset of affected users to gain clarity on the issue and determine the next steps to isolate the root cause.
Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted.
Next update by: Monday, October 12, 2026, at 11:00 PM UTC
12 Oct 2026 21:28 UTC · regular
Title: Users' Microsoft Teams contact cards don't fully display Out of office text
User impact: Users' Microsoft Teams contact cards don't fully display Out of office text.
More info: Selecting “See more” doesn’t display the full Out of office message. Users may hover over the message to see the full text in a tool tip.
Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
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