Admins couldn't download the Migration Manager agent from the SharePoint admin center

Title: Admins couldn't download the Migration Manager agent from the SharePoint admin center User impact: Admins couldn't download the Migration Manager agent from the SharePoint admin center. More info: Admins received an error stating, "The specified container does not exist." Final status: We've identified that a storage account containing files required for application downloads was inadvertently disabled, which caused the removal of the files needed to execute the download and resulted in impact. We've restored the affected files and confirmed that users can successfully download the applications again. We’re also progressing a long-term solution to prevent similar impact from recurring. Scope of impact: Your organization was affected by this event, and this issue prevented admins from downloading the Migration Manager agent. Start time: Monday, November 2, 2026, at 9:07 AM UTC End time: Tuesday, November 3, 2026, at 4:00 AM UTC Root cause: A storage account containing files required for application downloads was inadvertently disabled, which caused the removal of the files needed to execute the download and resulted in impact. Next steps: - We're reviewing our storage account file management procedures to help prevent similar problems in the future. This is the final update for the event.

Title: Admins can't download the Migration Manager agent from the SharePoint admin center User impact: Admins can't download the Migration Manager agent from the SharePoint admin center. More info: Admins receive an error stating, "The specified container does not exist." Current status: We've identified a change to the SharePoint Online service that we believe is causing impact. We're in the process of rolling back this change and once complete, we'll validate whether it has had the desired effect of resolving impact. Scope of impact: Your organization is affected by this event, and this issue prevents admins from downloading the Migration Manager agent. This section may be updated as our investigation continues. Root cause: A recent change to the SharePoint Online service that supports the Migration Manager agent in the SharePoint Online admin center contains a code regression and is leading to impact. Next update by: Tuesday, November 3, 2026, at 2:00 PM UTC

Title: Admins can't download the Migration Manager agent from the SharePoint admin center User impact: Admins can't download the Migration Manager agent from the SharePoint admin center. More info: Admins receive an error stating, "The specified container does not exist." Current status: It's taking longer than expected to review the service telemetry and potential changes that may be contributing to this issue, but we're making progress as we strive to understand the root cause and devise a strategy that remediates impact. Scope of impact: Your organization is affected by this event, and this issue prevents admins from downloading the Migration Manager agent. This section may be updated as our investigation continues. Next update by: Tuesday, November 3, 2026, at 2:30 AM UTC

Title: Admins can't download the Migration Manager agent from the SharePoint admin center User impact: Admins can't download the Migration Manager agent from the SharePoint admin center. More info: Admins receive an error stating, "The specified container does not exist." Current status: We're continuing to review the service telemetry and looking for potential changes that could be contributing to the issue to identify the root cause and a strategy that remediates impact. Scope of impact: Your organization is affected by this event, and this issue prevents admins from downloading the Migration Manager agent. Next update by: Monday, November 2, 2026, at 9:00 PM UTC

Title: Admins can't download the Migration Manager agent from the SharePoint admin center User impact: Admins can't download the Migration Manager agent from the SharePoint admin center. More info: Admins receive an error stating, "The specified container does not exist." Current status: We're reviewing admin reports of impact and service telemetry for this functionality to gain a better understanding of what's leading to this behavior. Scope of impact: Your organization is affected by this event, and this issue prevents admins from downloading the Migration Manager agent. Next update by: Monday, November 2, 2026, at 7:00 PM UTC

Title: Possible delays or problems when accessing SharePoint Online User impact: Some customers have reported issues with accessing the service, or using features in SharePoint Online. Current status: We’re looking into your reported issue and checking for impact to your organization. We'll provide an update within one hour.