Service issues › PB1528889
Some users may see Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric
- Started
- 27 Oct 2026 17:20 UTC
- Resolved
- 28 Oct 2026 22:21 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
28 Oct 2026 22:29 UTC · regular
Title: Some users may see Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric
User impact: Users may have seen that Azure Maps visuals were blank and weren't loading as expected in Microsoft Fabric.
More info: While we worked to remediate the impact, affected users could clear their Microsoft Edge browser cache and retry loading the report. After Microsoft Edge cache clearing, Azure Maps visuals may have been restored. If the issue persisted, after clearing the cache, we recommended users close and reopen Power BI Desktop.
Final status: We've determined that a recent service update had introduced an offending code regression that prevented Azure Maps visuals from loading as expected in Microsoft Fabric. After deploying a fix that addressed the offending regression, our internal service telemetry verified that the impact had been remediated.
Scope of impact: Impact was specific to users attempting to load Azure Maps visuals in Microsoft Fabric who may have seen visuals fail to load as expected.
Start time: Tuesday, October 27, 2026, at 5:20 PM UTC
End time: Wednesday, October 28, 2026, at 10:05 PM UTC
Root cause: A recent service update introduced an offending code regression that prevented Azure Maps visuals from loading as expected in Microsoft Fabric.
Next steps:
- We're further analyzing the offending service update to help us improve our pre-deployment testing and validation processes.
This is the final update for the event.
28 Oct 2026 19:26 UTC · regular
Title: Some users may see Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric
User impact: Users may see that Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric.
Current status: We're continuing to review HAR traces provided by affected users along with our ongoing evaluation of the October 2026 Microsoft Fabric build to isolate potential sources of impact and determine an appropriate remediation action.
Scope of impact: Impact is specific to users attempting to load Azure Maps visuals in Microsoft Fabric who may see visuals fail to load as expected. This section may be updated as the investigation progresses.
Next update by: Wednesday, October 28, 2026, at 11:30 PM UTC
28 Oct 2026 16:13 UTC · regular
Title: Some users may see Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric
User impact: Users may see that Azure Maps visuals are blank and aren't loading as expected in Microsoft Fabric.
Current status: We're analyzing HTTP Archive format (HAR) traces provided by affected users along with an ongoing evaluation of the October 2026 Microsoft Fabric build to isolate potential sources of impact.
Scope of impact: Impact is specific to users attempting to load Azure Maps visuals in Microsoft Fabric who may see visuals fail to load as expected. This section may be updated as the investigation progresses.
Next update by: Wednesday, October 28, 2026, at 9:00 PM UTC
28 Oct 2026 14:25 UTC · regular
Title: Some users may experience that Azure Maps visuals are blank and are not loading as expected in Microsoft Fabric
User impact: Users may experience that Azure Maps visuals are blank and are not loading as expected in Microsoft Fabric.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to users attempting to load Azure Maps visuals in Microsoft Fabric.
Next update by: Wednesday, October 28, 2026, at 4:30 PM UTC
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