Service issues › OO1547737
Some users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers
- Started
- 10 Nov 2026 19:40 UTC
- Last update
- 11 Nov 2026 08:40 UTC
- Status
- serviceDegradation
- Origin
- microsoft
Timeline
11 Nov 2026 08:40 UTC · regular
Title: Some users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers
User impact: Users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers.
More info: Selecting the Upload audio button under Dictate > Transcribe in Word for the web may not open the file selection window, potentially preventing users from uploading audio files for transcription. In some cases, the button may be unresponsive without displaying an error message. This only impacts users leveraging Chromium-based browsers such as Edge and Chrome. Users may be able to avoid this issue by adjusting their browser window size.
Current status: We’re continuing to deploy the code change to update the affected Word for the web logic and expect the deployment to complete by our next scheduled update.
Scope of impact: Some users attempting to upload audio files for transcription using the Transcribe feature in Word for the web on Chromium-based browsers may be impacted if their browser window's size is under the minimum threshold.
Start time: Tuesday, November 10, 2026, at 9:57 AM UTC
Root cause: A recent update for Chromium-based browsers relating to minimum window size restrictions is causing impact to the Transcribe feature in Word for the web if a users' browser window doesn't match the minimum size threshold.
Next update by: Friday, November 13, 2026, at 8:00 AM UTC
10 Nov 2026 19:53 UTC · regular
Title: Some users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers
User impact: Users may be unable to upload audio files using the Transcribe feature in Word for the web using some browsers.
More info: Selecting the Upload audio button under Dictate > Transcribe in Word for the web may not open the file selection window, potentially preventing users from uploading audio files for transcription. In some cases, the button may be unresponsive without displaying an error message. This only impacts users leveraging Chromium-based browsers such as Edge and Chrome. Users may be able to avoid this issue by adjusting their browser window size.
Current status: We've identified that a recent update for Chromium-based browsers relating to minimum window size restrictions is causing impact to the Transcribe feature in Word for the web if a users' browser window doesn't match the minimum size threshold. We've created and are deploying a code change to update the logic Word for the web uses to remediate this issue.
Scope of impact: Some users attempting to upload audio files for transcription using the Transcribe feature in Word for the web on Chromium-based browsers may be impacted if their browser window's size is under the minimum threshold.
Start time: Tuesday, November 10, 2026, at 9:57 AM UTC
Root cause: A recent update for Chromium-based browsers relating to minimum window size restrictions is causing impact to the Transcribe feature in Word for the web if a users' browser window doesn't match the minimum size threshold.
Next update by: Wednesday, November 11, 2026, at 9:00 AM UTC
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