Some admins' Microsoft 365 Copilot and Copilot Chat usage reports may be delayed in the Microsoft 365 admin center

Title: Some admins' Microsoft 365 Copilot and Copilot Chat usage reports may be delayed in the Microsoft 365 admin center User impact: Admins' Copilot and Copilot Chat usage reports were delayed by up to 24 hours in the Microsoft 365 admin center. Final status: We've resolved the upstream pipeline degradation, and the affected reporting jobs have completed successfully. After monitoring the service, we've confirmed that Microsoft 365 Copilot and Copilot Chat usage reports have fully recovered across all affected regions. Scope of impact: Some admins' Copilot and Copilot Chat usage reports may have been delayed by up to 24 hours in the Microsoft 365 admin center. Start time: Monday, November 2, 2026, at 12:00 AM UTC End time: Tuesday, November 3, 2026, at 1:20 AM UTC Root cause: A degradation in the upstream data pipeline used to populate Copilot and Copilot Chat usage reports caused impact. Next steps: We're investigating why the upstream data pipeline didn't function as intended to implement measures for preventing this problem from happening again in the future. This is the final update for the event.

Title: Some admins' Microsoft 365 Copilot and Copilot Chat usage reports may be delayed in the Microsoft 365 admin center User impact: Admins' Copilot and Copilot Chat usage reports may be delayed by 24 hours in the Microsoft 365 admin center. Current status: We're continuing our efforts to resolve the pipeline degradation and restore reports. We anticipate this may complete by our next scheduled update. Scope of impact: Some admins' Copilot and Copilot Chat usage reports may be delayed by 24 hours in the Microsoft 365 admin center. This section may be updated as the investigation progresses. Start time: Monday, November 2, 2026, at 12:00 AM UTC Root cause: A degradation in the upstream data pipeline used to populate Copilot and Copilot chat usage reports is causing impact. Next update by: Tuesday, November 3, 2026, at 7:00 PM UTC

Title: Some admins' Microsoft 365 Copilot and Copilot Chat usage reports may be delayed in the Microsoft 365 admin center User impact: Admins' Copilot and Copilot Chat usage reports may be delayed by 24 hours in the Microsoft 365 admin center. Current status: Our service telemetry has alerted us to ongoing data population delays of approximately 24 hours for Copilot and Copilot Chat usage reports to populate in the Microsoft 365 admin center. We're isolated that a degradation in the upstream data pipeline used to populate these reports is causing impact, and we're working to remediate the degradation to restore reports as soon as possible. Scope of impact: Some admins' Copilot and Copilot Chat usage reports may be delayed by 24 hours in the Microsoft 365 admin center. This section may be updated as the investigation progresses. Start time: Monday, November 2, 2026, at 12:00 AM UTC Root cause: A degradation in the upstream data pipeline used to populate Copilot and Copilot chat usage reports is causing impact. Next update by: Tuesday, November 3, 2026, at 3:00 AM UTC