Admins may have seen stale data in the Copilot Health page in the Microsoft 365 admin center

Title: Admins may have seen stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may have seen stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may have not been reflected data after July 2026. The Today view in the Microsoft 365 updates card wasn't affected. Final status: We’ve confirmed that the remaining August data has been backfilled and the issue is resolved. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may have been impacted. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC End time: Tuesday, November 3, 2026, at 3:00 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next steps: -We’re reviewing the upstream process that provides Copilot Health data to identify ways to prevent this issue from recurring. This is the final update for the event.

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: An unrelated, temporary service issue prevented us from completing the restoration of the remaining data as anticipated. That issue has since cleared, and we're resuming the restoration process, which we expect to complete today. We'll then verify that the August data is available as expected to confirm whether impact has been remediated or if further action is required. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Wednesday, November 4, 2026, at 12:30 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We've completed validation of the fix, and have deployed it to the impacted environment and rerun the pipeline. We've uploaded the monthly data for July 2026 and September 2026 and estimate that the monthly data for August 2026 should be uploaded by our next scheduled update. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, November 3, 2026, at 1:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We're still validating the efficacy of the fix in our testing environment, which is taking longer than expected. Once validation is complete, we'll deploy the fix to the impacted environment and rerun the pipeline. We expect to be able to provide a timeline for the deployment by our next scheduled update. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Friday, October 30, 2026, at 1:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We previously indicated that the error had been resolved; however, it remains ongoing. We’ve deployed a fix to our internal testing environment and are validating its effectiveness before deploying it to the affected environment. Once deployed, we’ll rerun the pipeline to fully resolve the impact. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Thursday, October 29, 2026, at 1:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We’ve resolved the errors affecting the data processing pipeline and have begun re-running it. We’ll provide an estimated completion timeline in our next scheduled update. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Wednesday, October 28, 2026, at 12:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We've restored the missing upstream data file, but we encountered errors while re-running the data processing pipeline. We're investigating the underlying cause before attempting another run. We expect to resolve the errors and complete the pipeline re-run by our next scheduled update. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, October 27, 2026, at 12:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: Our work to restore the missing upstream data file is complete. We're re-running the affected pipeline to fully resolve this issue, and we'll provide a remediation timeline once it becomes available. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Friday, October 23, 2026, at 12:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We're continuing our efforts to restore the missing upstream data file required to rerun the affected pipeline and remediate the impact. We'll provide a remediation timeline once available. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Thursday, October 22, 2026, at 6:30 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We’ve determined that an additional upstream data file required to restore the affected pipeline is missing. We’re working to restore the missing data file so that we can rerun the pipeline and remediate the impact. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, October 20, 2026, at 6:30 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We’re continuing preparations to begin the deployment to restore the affected pipeline and will provide a completion timeline as soon as one becomes available. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, October 20, 2026, at 12:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We've validated our fix's efficacy in remediating the impact, and we're preparing to begin the deployment and restore the affected pipeline. We'll aim to provide a timeline for the deployment to begin by our next scheduled communications update. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Monday, October 19, 2026, at 10:30 AM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We're continuing our efforts to develop a fix to gather the missing data needed to restore our pipeline and remediate the impact. Once internal validations are complete, we'll provide a timeline for the deployment. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. This information may be updated as our investigation continues. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Friday, October 16, 2026, at 8:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We're developing a fix that will gather the missing data necessary to restore our pipeline and to remediate the impact. We'll provide a timeline for the deployment of our solution once internal validations have been completed. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Wednesday, October 14, 2026, at 6:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We’ve confirmed that the pipeline responsible for processing Copilot Health data is running. We're working to gather the missing data so we can rerun the pipeline and resolve the issue. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, October 13, 2026, at 7:00 PM UTC

Title: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center User impact: Admins may see stale data in the Copilot Health page in the Microsoft 365 admin center. More info: Specifically, monthly data in the Update channels, Microsoft 365 updates (Past 6 months view), Connected experiences status, and OneDrive status cards on the Copilot Health page may not reflect data after July 2026. The Today view in the Microsoft 365 updates card isn't affected. Current status: We've confirmed that impact associated with CP1482212 persists as the data was not processed as expected. We're validating that the data is present to be able to run the pipeline successfully and remediate impact completely. Scope of impact: Some admins attempting to see the latest Copilot Health data in the Microsoft 365 admin center may be impacted. Start time: Tuesday, September 8, 2026, at 4:05 PM UTC Root cause: An upstream process responsible for Copilot Health data was disabled, resulting in the impact. Next update by: Tuesday, October 13, 2026, at 12:00 PM UTC